Terms of Service

1. About These Terms

Welcome to YITA Flexible Stone. These Terms of Use (“Terms”) govern your access to and use of yitaflexstone.com (the “Website”), operated by Hebei YITA New Materials Co., Ltd. (“YITA”, “we”, “our”, or “us”)The Website provides information about YITA Flexible Stone products, applications, technical guidance, and business cooperation opportunities. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you must not access or use the Website.

2. Business Information and Website Purpose

YITA operates as a supplier and exporter of flexible stone veneer and related architectural wall finishing materials.

The Website is intended primarily for business and professional users, including importers, distributors, wholesalers, architects, designers, contractors, and project developers. Information published on the Website is provided for general product information and preliminary business discussions. Unless expressly stated otherwise, the Website does not constitute a binding offer to sell products.

3. Product Information and Specifications

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, dimensions, weights, textures, and technical information are accurate and up to date.

However:

  • Product appearance may vary depending on lighting, photography, display settings, production batches, and surface finishes.
  • Product images are illustrative and may not represent every available finish or colour variation.
  • Specifications, available sizes, product designs, and other details may change as our products develop.
  • Technical documents and test reports apply only to the products, samples, test methods, and conditions identified in the relevant documents.

Please request current product samples, technical documentation, and written confirmation of specifications before making purchasing or project decisions.

4. Installation and Technical Guidance

Installation guides, adhesive recommendations, substrate preparation instructions, and other technical content are provided for general informational purposes.

Actual installation requirements depend on the product, substrate, site conditions, environmental exposure, and applicable building regulations. Users and project professionals are responsible for assessing site conditions, following applicable installation instructions, selecting compatible materials, and obtaining professional advice where necessary. General Website content does not replace project-specific technical assessments, manufacturer instructions, or applicable building code requirements.

5. Quotations, Samples, and Orders

Submitting an inquiry or sample request through the Website does not automatically create a purchase contract or guarantee product availability.

Product quotations, sample availability, pricing, minimum order quantities, payment terms, lead times, packaging, shipping arrangements, delivery terms, and other commercial conditions are subject to written confirmation. A binding sales agreement will be established in accordance with the terms of the applicable quotation, purchase order, sales contract, or other written agreement accepted by the relevant parties. Where a separate written agreement applies, its terms will govern the relevant transaction to the extent of any inconsistency with these Website Terms.

6. Intellectual Property

Unless otherwise indicated, the Website and its content, including text, product photographs, graphics, logos, designs, brochures, and technical materials, are owned by or used with permission by YITA or the relevant rights holders.

You may view and use publicly available materials for personal reference or legitimate internal business evaluation, provided that you do not remove applicable copyright or ownership notices. You may not reproduce, republish, modify, distribute, commercially exploit, or use our materials to create competing promotional content without prior written permission, except where permitted by applicable law. Nothing in these Terms transfers ownership of intellectual property to you.

7. Acceptable Use

When using the Website, you agree not to:

  • Use the Website for unlawful, fraudulent, or misleading purposes.
  • Attempt to gain unauthorised access to the Website or its systems.
  • Introduce malicious code or interfere with the Website’s operation or security.
  • Collect or use personal information from the Website without proper authorisation.
  • Copy or systematically extract Website content for unauthorised commercial use, except where permitted by applicable law.
  • Submit false, misleading, or unauthorised inquiries.

We may take reasonable measures to protect the Website and address security risks, misuse, or suspected unlawful activity.

8. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, or services for convenience.

We do not control all third-party content or services and are not responsible for their independent content, availability, accuracy, or privacy practices. Accessing third-party websites is at your own discretion and may be subject to their separate terms and policies.

9. Website Availability

We aim to keep the Website accessible and functioning properly, but we do not guarantee uninterrupted, continuous, or error-free availability.

We may update, suspend, modify, or discontinue parts of the Website for maintenance, security, operational, or business reasons. Nothing in these Terms excludes any obligation or liability that cannot lawfully be excluded.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the Website and its general informational content are provided on an “as available” basis.

We do not guarantee that all Website content will always be complete, current, error-free, or suitable for every project or purpose. To the extent permitted by applicable law, YITA will not be liable for indirect or consequential losses arising from the use of, or inability to use, the Website. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. These Website Terms do not replace any express warranties, obligations, or remedies agreed in a separate sales contract.

11. Privacy

Our collection and use of personal information are described in our Privacy Policy.

Where required by applicable law, consent for cookies, analytics, and advertising technologies will be requested separately.

Please review our Privacy Policy to understand how personal information may be collected, used, shared, and protected when you visit the Website or contact us.

12. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our Website, business operations, or legal requirements.

Updated Terms will be published on this page with a revised date. Where required by applicable law, we will provide additional notice or obtain consent before changes take effect. We recommend reviewing this page periodically to stay informed of any changes.

13. Governing Law and Disputes

These Terms are subject to applicable law, including any mandatory legal requirements that apply to your use of the Website.

Any governing law, jurisdiction, or dispute resolution arrangements for an actual product sale or export transaction should be expressly addressed in the relevant written sales contract. Nothing in this section limits any rights that cannot lawfully be excluded under applicable law.

14. Contact Us

For questions about these Terms or our products, please contact us using the details below:

Company: Hebei Yita New Materials Co., Ltd.

Brand: YITA Flexible Stone Website: yitaflexstone.com

 Email: info@yitaflexstone.com

Registered Address: No. 7 Dongxing North Street, Qingliangsi Subdistrict Office, Zhuozhou, Baoding, Hebei Province, China

Global Shipping Support

Reliable export packing and logistics coordination for overseas projects and wholesale orders.

Project-Based Solutions

Material options, dimensions and surface finishes selected around the needs of each project.

Technical Support

Application advice and installation guidance to support smoother project execution.

Quality Assurance

Consistent material standards and careful inspection help deliver dependable surface quality.

Product Enquiry